Privacy Policy

Effective Date: November 26, 2025

Last Updated: November 26, 2025

Your Local Scoop (“we,” “us,” or “our”) operates yourlocalscoop.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or use our pet waste removal services.

Table of Contents

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following information when you use our services or contact us:

Name and contact information (email address, phone number, mailing address)
Service address (where pet waste removal services are performed)
Payment information (credit card details, billing address)
Pet information (number of pets, breed, size) to better serve your needs
Communication preferences
Any other information you choose to provide when contacting us or requesting services

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website
Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may limit certain Website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our pet waste removal services
To process payments and maintain billing records
To communicate with you about services, scheduling, and appointments
To respond to your inquiries and customer service requests
To send you marketing communications about our services (with your consent)
To improve our Website and blog content
To analyze Website usage and trends
To comply with legal obligations
To protect against fraud and ensure security

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Payment processors
Email service providers
Website hosting providers
Analytics providers
Scheduling and appointment management tools

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

3.3 Business Transfers

If our business is acquired, merged, or sold, your information may be transferred as part of that transaction.

4. Blog and User-Generated Content

Our Website includes blog articles about animals, pet nutrition, and related topics. If you post comments or interact with our blog content:

Any information you publicly post may be visible to other visitors
We are not responsible for how others may use publicly posted information
We reserve the right to remove any content that violates our terms or is inappropriate

5. Third-Party Links

Our Website and blog may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

9. Marketing Communications

If you have provided consent, we may send you promotional emails about our services, special offers, or blog updates. You can opt out of marketing emails at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us directly at the email or phone number below

Please note that even if you opt out of marketing communications, we may still send you service-related messages (such as appointment confirmations or billing information).

10. Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Your Local Scoop
Email: yourlocalscoop2@gmail.com
Phone: 509.987.5560
Website: yourlocalscoop.com

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.